Drobi is committed to protecting the privacy of all users, both customers and captains. This policy explains how personal data is collected, used, and protected during the use of the app.
2. Information Collection
The app collects some basic data when you register and use the services, including:
Name, mobile number, and email address.
Departure and arrival locations to facilitate trips.
Vehicle information (for captains).
Payment information when making financial transactions.
3. Information Use
Your data is used only for the following purposes:
Perform delivery services accurately and quickly.
Improve the user experience within the app.
Contact you for inquiries or updates.
Ensure ride security and monitor quality.
4. Information Sharing
Your data is not shared with any third party except as necessary to provide the service (such as payment gateway or security verification).
User data will not be sold or rented to any other party.
5. Information Security
The Drobi app uses strict security systems to maintain the confidentiality and security of your data, and it is stored securely to prevent unauthorized access.
6. Location
Your location is only used during the request to determine your pick-up and drop-off points. Your location is not tracked after the trip ends.
7. User Rights
Your user has the right to:
Modify or update their personal information.
Delete their account from the app at any time.
Request access to their data.
8. Policy Updates
The Privacy Policy may be amended from time to time, and users will be notified of any updates within the app.
Your continued use of the app after the amendment constitutes acceptance of the updated policy.
9. Contact Us
For any privacy or data-related inquiries, you can contact the Drobi app support team via the Contact Us page within the app.
